A/ ASSESSMENT RECAP

• Your assignment is a two-part team consultancy project on cross-cultural management in Vietnam. 

• Part A1a involves a presentation to propose your project, covering company selection, literature review, and interview questions. 

• Part A1b requires a final presentation, analyzing interview data to identify and address challenges in cross-cultural management, supported by theoretical research and recommendations.

Suggested structure:

Part A1a: Team Consultancy Project Proposal Presentation

• Introduction of Speakers (suggested 100 words)

• Presentation Agenda (suggested 50 words)

• Issues Impacting Cross-Cultural Communications (suggested 300 words)

• Literature Review (suggested 400 words)

• Company Selection (suggested 150 words)

• Interview Questions (suggested 150 words)

• Project Timeline (suggested 100 words)

• In-text Citations and Reference List

Part A1b: Team Consultancy Project Final Presentation

• Introduction of Speakers (suggested 50 words)

• Presentation Agenda (suggested 50 words)

• Company Background (suggested  200 words)

• Interviewee Details (suggested  150 words)

• Key Problem Outline (suggested  200 words)

• Problem Statement (suggested  150 words)

• Theoretical Research Analysis (suggested  400 words)

• Recommendations (suggested  300 words)

• Implementation Timeline (suggested  150 words)

• Reference List

B/ DEFINITION

1. Cross-Cultural Management: The study and application of management practices in a multicultural environment, focusing on understanding and managing cultural differences in international business settings.

2. Multicultural Team: A group of individuals from diverse cultural backgrounds working together towards common organizational goals.

3. Cultural Intelligence (CQ): The ability to relate and work effectively across cultures, encompassing knowledge, mindfulness, and behavioral skills.

4. Organizational Culture: The shared values, beliefs, and practices that characterize an organization and influence its members' behavior.

5. Expatriate Management: The process of managing employees who are sent by their companies to work in a foreign country.

6. Communication Styles: Diverse ways of expressing oneself which vary significantly across different cultures, impacting how messages are conveyed and interpreted.

7. Cultural Misunderstandings: Situations where cultural differences lead to misinterpretation or conflict in communication and interaction.

8. Leadership Styles in Multicultural Environments: Different approaches to leadership that must be adapted to effectively manage and motivate a culturally diverse workforce.

C/ DETAILED OUTLINE 

Part A1a: Team Consultancy Project Proposal Presentation

1. Introduction of Speakers (suggested 100 words)

• Personal Introduction: States their name and academic background.

• Role Explanation

• Team Objective: State the collective goal or purpose of the team in this project.

2. Presentation Agenda (suggested 50 words)

• Outline the topics to be covered in the presentation: A quick overview of the topics to be covered. →  List the order in which each topic will be discussed.→  Briefly mention what the audience should expect to learn

3. Issues Impacting Cross-Cultural Communications (suggested 300 words)

• Discuss general issues related to cross-cultural communications in the business context.

How to choose issues:

→  Tips: For your ONE key challenge, you can choose from one of the following topics and formulate your own problem statement. Examples of challenges: 

The flow you should follow: 

• What is the multicultural team issue that you will be focusing on? (the key challenge) 

• Describe this challenge with examples 

• State your ‘how might we’ question and problem statement

Example PROBLEM STATEMENT: International students are vital contributors to the diverse academic community. However, they frequently experience discomfort and a sense of incompetence in group settings due to communication barriers and cultural differences. This leads to reduced participation, which not only impacts their learning experience but also diminishes the group's potential to benefit from diverse perspectives.