1. ASSESSMENT RECAP

• Requires you to write a team report of 2500 words, exploring common challenges in managing diverse cultural settings. 

• Analyze these challenges through theoretical insights and case studies, including an interview and a news article. 

• The report should culminate in well-researched recommendations on how companies can effectively manage and prevent cultural misunderstandings in a multicultural environment.

Suggested structure:

1. Executive Summary (suggested 200 words):

2. Introduction (suggested 300 words):

3. Part A – Issues in Cross-Cultural Management (suggested 600 words):

4. Part B – Case Studies (suggested 700 words):

5. Part C – Recommendations (suggested 500 words):

6. Conclusion (suggested 200 words):

7. Reference List 

8. Appendices 

2.  DEFINITIONS EXPLANATION

1. Cross-Cultural Management: The study and application of management practices in a multicultural environment, focusing on understanding and managing cultural differences in international business settings.

2. Multicultural Team: A group of individuals from diverse cultural backgrounds working together towards common organizational goals.

3. Trust in Multicultural Teams: The reliance on the integrity, strength, and ability of team members, which can be challenging to establish across different cultural backgrounds.

4. Conflict Resolution in Multicultural Settings: Techniques and approaches used to resolve disagreements in a way that respects cultural differences.

5. Cultural Adaptation: The process through which individuals learn to adjust and adapt their behavior in a new cultural context.

6. International Business Etiquette: The accepted manners and practices in international business settings, which vary widely across cultures.

3.  DETAILED OUTLINE

1/ Executive Summary (suggested 125-250 words)

• A brief overview of the report's purpose [1] & methods used to conduct the report [2]

• Snapshot of key issues identified in cross-cultural management. [3]

• Recommendations for future actions [4]

Example: The objective of this report is to analyze….. [1] by analyzing…, applying theories…, recommendations [2]. The first issue is…. The second issue is… [3]. It is recommended that the company should…. to improve…. [4] 

2/ Introduction (suggested 300 words)

• Background on the importance of cross-cultural management.

• Explanation of the report’s aims and scope.

• Overview of the structure of the report. 

Hint

The flow you should follow: