Global Business

CROSS CULTURE MANAGEMENT - A1

Team Consultancy Project Proposal & Presentation

DETAILED INSTRUCTION

  I.    Assessment Recap   

- Your assignment is a two-part team consultancy project on cross-cultural management in Vietnam.

- Part A1a involves a presentation to propose your project, covering company selection, literature review, and interview questions.

-Part A1b requires a final presentation, analyzing interview data to identify and address challenges in cross-cultural management, supported by theoretical research and recommendations.

 

Suggested structure:

Part A1a: Team Consultancy Project Proposal Presentation

                  Introduction of Speakers (suggested 100 words)

                  Presentation Agenda (suggested 50 words)

                  Issues Impacting Cross-Cultural Communications (suggested 300 words)

                  Literature Review (suggested 400 words)

                  Company Selection (suggested 150 words)

                  Interview Questions (suggested 150 words)

                  Project Timeline (suggested 100 words)

                  In-text Citations and Reference List

Part A1b: Team Consultancy Project Final Presentation

                  Introduction of Speakers (suggested 50 words)

                  Presentation Agenda (suggested 50 words)

                  Company Background (suggested  200 words)

                  Interviewee Details (suggested  150 words)

                  Key Problem Outline (suggested  200 words)

                  Problem Statement (suggested  150 words)

                  Theoretical Research Analysis (suggested  400 words)

                  Recommendations (suggested  300 words)

                  Implementation Timeline (suggested  150 words)

                  Reference List

 

 

    II.    Definition/ Slide summary

1.                 Cross-Cultural Management: The study and application of management practices in a multicultural environment, focusing on understanding and managing cultural differences in international business settings.

2.                 Multicultural Team: A group of individuals from diverse cultural backgrounds working together towards common organizational goals.

3.                 Cultural Intelligence (CQ): The ability to relate and work effectively across cultures, encompassing knowledge, mindfulness, and behavioral skills.

4.                 Organizational Culture: The shared values, beliefs, and practices that characterize an organization and influence its members' behavior.

5.                 Expatriate Management: The process of managing employees who are sent by their companies to work in a foreign country.

6.                 Communication Styles: Diverse ways of expressing oneself which vary significantly across different cultures, impacting how messages are conveyed and interpreted.

7.                 Cultural Misunderstandings: Situations where cultural differences lead to misinterpretation or conflict in communication and interaction.

8.                 Leadership Styles in Multicultural Environments: Different approaches to leadership that must be adapted to effectively manage and motivate a culturally diverse workforce.

9.                 Team Cohesion: The degree to which team members are united and motivated to achieve common goals, especially important in diverse teams.

10.             Trust in Multicultural Teams: The reliance on the integrity, strength, and ability of team members, which can be challenging to establish across different cultural backgrounds.

11.             Conflict Resolution in Multicultural Settings: Techniques and approaches used to resolve disagreements in a way that respects cultural differences.

12.             Cultural Adaptation: The process through which individuals learn to adjust and adapt their behavior in a new cultural context.

13.             Global Mindset: The ability to appreciate and adapt to different cultural contexts, including understanding global trends and how they impact local practices.

14.             Cultural Diversity: The presence of a variety of cultural or ethnic groups within a society or organization.

15.             International Business Etiquette: The accepted manners and practices in international business settings, which vary widely across cultures.

 

     III.    Detailed Guidelines

Part A1a: Team Consultancy Project Proposal Presentation

1. Introduction of Speakers (suggested 100 words)

                  Briefly introduce each team member and their role in the project.

                  Personal Introduction: Each member briefly states their name and academic background.

                  Role Explanation: Specify the role or area of responsibility of each member in the project (e.g., research, presentation, analysis).

                  Team Objective: State the collective goal or purpose of the team in this project.

2. Presentation Agenda (suggested 50 words)

                  Outline the topics to be covered in the presentation.

                  Overview: Start with a quick overview of the topics to be covered.

                  Order of Presentation: List the order in which each topic will be discussed.

                  Expected Outcome: Briefly mention what the audience should expect to learn or understand by the end of the presentation.

3. Issues Impacting Cross-Cultural Communications (suggested 300 words)

                  Discuss general issues related to cross-cultural communications in the business context.

How to choose issues:

  Tips:

For your ONE key challenge, you can choose from one of the following topics and formulate your own problem statement. Examples of challenges:

                  Lack of participation in multicultural student teams

                  Conflicts in multicultural student teams

                  Lack of trust in multicultural student teams

                  The issue of stereotyping in multicultural student teams

                  Leadership challenges in multicultural student teams

                  Language barriers in multicultural student teams

                  Cultural misunderstandings in multicultural student teams.

 

 

The flow you should follow:

                  What is the multicultural team issue that you will be focusing on? (the key challenge)

                  Describe this challenge with examples

                  State your ‘how might we’ question and problem statement

                  Apply your understanding of ‘how might we’ that we have done as an activity in the class,  frame your ‘how might we’ (HMW) question.

                  For example, if your challenge is about trust in a multicultural team, you may frame your HMW  question as:

                  How might we improve multicultural student team performance through building trust?

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